RidgeLine is a CRM platform for field sales and service teams — run leads, estimates, jobs, invoices, and payments from your phone. We’re here to help you get the most out of it.
Contact us
Email support@trytradeline.io and we’ll get back to you. Include your organization name and a short description of what you ran into (and a screenshot if you have one) so we can help faster.
Getting started
- Account. RidgeLine accounts are provided by your organization. If you need access, ask your administrator or email support.
- Signing in. Use the email and password (or Google sign-in) set up for your organization. You can enable Face ID for faster, secure sign-in.
- Working in the field. RidgeLine is offline-capable — your changes sync when you’re back on a connection.
Managing your account
You can update your profile in Profile, and you can permanently delete your account from Profile → Delete account. Deleting removes your profile and personal details and revokes your access. See our Privacy Policy for details on data and deletion.
Permissions RidgeLine may ask for
- Camera & Photos — to capture and attach job-site photos.
- Location (while in use) — for clock-in and job-site mapping/navigation.
- Notifications — for job assignments and team messages.
- Face ID — for secure, one-tap sign-in.
You can grant or revoke any of these in your device Settings at any time.